Step 1: Ask for location.
Step 2: Re-ask for location.
Step 3: Ask if the caller knows the victim.
Step 4: Perform CPR.
Step 5: Tell the caller not to perform CPR.
Step 6: Inquire of the bolt.
Step 7: Ask the caller to breathe.
Step 8: Tell the caller you are sending emergency services.
Step 9: Send police.