911/112 Operator Wiki

Step 1: Ask for location.

Step 2: Re-ask for location.

Step 3: Ask if the caller knows the victim.

Step 4: Perform CPR.

Step 5: Tell the caller not to perform CPR.

Step 6: Inquire of the bolt.

Step 7: Ask the caller to breathe.

Step 8: Tell the caller you are sending emergency services.

Step 9: Send police.