Car in a Crack is a Scripted Call Incident featured in 911 Operator. This call has only one storyline (with a minor random deviation), in which a man reports seeing a car drop into a large hole that formed in the street.
As a Scripted Call, Car in a Crack can only be triggered after the Earthquake, as part of that chain of events.
During Career play, it will only occur once in San Francisco, Duty 1.
Opening Lines[]
| Speaker | Line |
|---|---|
| Operator | "911, what's your emergency?" |
| Caller | "Whoa, dude, we have a situation here!" |
Plot 1[]
This call contains a random factor partway through (the willingness of the Caller to break the car's window), but it is very minor and can be completely bypassed without affecting the outcome at all.
As such, this call is considered to have only one plot, and the random factor is ignored.
Summary[]
Following a massive earthquake, a man calls 911 and reports that he had witnessed a stopped car fall into a crack that suddenly opened in the street. He claims that the driver is still inside the car.
The operator asks the caller to climb down into the hole and check on the driver. The caller finds the driver unconscious, but can't get to her. The operator manages to convince the driver to ask other people for help removing some of the rubble, and then to pull the driver out of the car.
Though this makes the driver's condition worse, it saves the arriving paramedics a lot of precious time and the woman is quickly taken to the hospital.
On Site[]
|
CAR IN A CRACK | ||||
|---|---|---|---|---|---|
| Element | Name | Actions | Notes | ||
|
Caller | Always black male. Resolved by default. | |||
|
Trapped Woman | 
|
Hit Points | 70 | Always female. Blocked by  Car in a crack.
|
|
Bleeding | -0.1/sec | |||
|
|
Car in a crack | 
|
Tech Work | 100 sec. | |
- On arrival, units will find the caller, as well as the trapped woman inside her car.
- The caller is a bystander, and is resolved by default. However, if you've told him to try and remove the boulders blocking the car door on his own, he immediately starts bleeding lightly at -0.1/s and will need on-site treatment by medics.
- The trapped woman is heavily injured and slowly bleeding, and will need both treatment and transport to hospital. However she is, by default, blocked by the car, and thus cannot be treated right away. This changes if the caller can successfully remove her from the car during the initial conversation, in which case the woman can be treated immediately - but will be bleeding much more quickly.
- The car itself takes 100 seconds of Tech Work to clear; However successfully removing the woman from the car during the phone call also removes the car element entirely, which in turn removes the need for firefighters to be sent here altogether.
Reputation[]
| Dialog Choice | Reputation |
|---|---|
| (ANSWER CALL) | +3 |
YOU HAVE TO HELP HER!
|
-2 |
| Maximum possible: | 3 |
Optimal Conversation[]
There is a random factor involved in the phone call, with a 50/50 chance between two possible outcomes: one greatly speeds up the phone call, but the other ends the call prematurely. To avoid the risk, the "Optimal Conversation" described below bypasses the random factor entirely.
Furthermore, it should be noted that the solution below (which is also the canon solution for this incident) causes the injured woman to start bleeding much more profusely. However, it also completely removes the Car element that's blocking her treatment, meaning that you only need to send a single medical team (no firefighters). This also saves a lot of time on resolving the incident overall. Just make sure not to take too long sending the ambulance; You have approximately 200 seconds to save her life with this solution, which should be well more than enough.
| Speaker | Dialogue | Extra Effects |
|---|---|---|
| Operator | 911, what's your emergency? | Reputation +3 |
| Caller | Whoa, dude, we have a situation here! | |
| Operator | Ok, what happened? | |
| Caller | Eeeeerrm... you know, a car fell into the ground! | |
ADDRESS?
| ||
| Operator | Sir, what's your location? | |
| Caller | <address> |  Location discovered.
|
DESCRIBE THE ACCIDENT
| ||
| Operator | Tell me what happened sir? | |
| Caller | After the quake, the road just cracked and kinda split up. And the car just... it just fell there. | |
IS THE CAR IN THE CRACK?
| ||
| Operator | So the car is in one of the cracks in the road way? | |
| Caller | It partially, like, slid into the hole. | |
GET DOWN AND HELP
| ||
| Operator | Sir, if it's safe could you check the vehicle and see if the woman has any injuries. | |
| Caller | OK, sure thing... [in distance] Hey hold this . . . . . . . . . pass me my phone! Thanks. | |
| Operator | Ok, I want you to check the driver and see if she has any injuries. | |
| Caller | ... Ohh man! She's not moving, I can see blood on the airbag . . . . . . . . . The door is blocked, boulder is blocking it dude! Damn rubble is everywhere! | |
ASK OTHERS FOR HELP
| ||
| Operator | Sir, is there anyone around you? Ask someone for help with the boulder blocking the door. Then take out the trapped woman. | |
| Caller | I will . . . . Hey, Tony! Find someone and get down here. I need help! . . . . . . . . . I will need both hands to move this stuff. | |
| Operator | Get her out of the car and out the hole on to level ground and check her pulse. If she has no pulse please call 911 again. | Remove Car in a crack, Trapped woman Bleeding at 0.3/s
|
| Caller | Ok, ok, I'll do it. | Call ended. |
Choices to Avoid[]
YOU HAVE TO HELP HER! is the most negative choice in this conversation, as it will cause the Caller to start bleeding, adding another element to be resolved by your paramedics.
I'LL SEND HELP ends the conversation immediately, preventing you from making any attempt to get the driver out of the car before units respond to the site.
SMASH THE WINDOW triggers a 50/50 chance, in which one of the options is that the caller refuses to risk his own well-being to try to save the woman. This, again, prematurely ends the conversation. It's better not to take the risk; the Optimal Conversation listed above shows how to bypass it without losing anything.
After Action Report[]
| Condition ID | If... | After-Action Report Text |
|---|---|---|
| Carinachasm | DESCRIBE THE ACCIDENT
|
"During earthquake car fell into chasm. Driver was inside a vehicle and unconscious." |
| Nosmash | SMASH THE WINDOW(random result) |
"Witness refused to break a car window to provide help. Emergency services were deployed." |
| Smash | "Witness smashed the car window and provided help to injured woman." | |
| Trapped | YOU HAVE TO HELP HER!
|
"Operator asked the witness to provide help in hazardous environment. This resulted in witness being trapped. Emergency services were deployed rapidly." |
| Help | ASK OTHERS FOR HELP
|
"Operator provided remote instructions and together with witness and other bystanders they rescued injured woman." |